Privacy Policy

1. Controller

The controller for data processing on this website is smartpedia.live, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia, Phone: +60 3 9212 4720, Email: contact@smartpedia.live.

2. Data minimisation

smartpedia.live collects only data needed to provide the website, maintain secure use and respond to potential contact requests. The website is prepared without external tracking scripts and without an embedded Google Maps connection.

3. Access data and hosting

When you visit the website, the hosting provider may process technical access data. This can include IP address, date and time of access, browser type, operating system, referrer URL and requested files. This data is used for technical delivery, stability and security of the website.

4. Contact form

If you use the contact form, we process the information you enter to handle your request, prepare an initial structured review and contact you. Please submit only the information required for a first assessment.

5. Legal basis and local privacy law

Where personal data is processed, it is handled for pre-contact measures, legitimate interests in secure website operation or based on consent where required. For Malaysia, personal data handling should be reviewed against the Personal Data Protection Act 2010 and any applicable sector-specific obligations before publication.

6. Cookies and local storage

The website uses technically necessary local storage to remember the user's cookie choice. More information is available in the Cookie Policy.

7. External content

The website does not load external fonts, external analytics providers or an embedded map application. A location graphic is included as a static image to reduce data sharing.

8. Retention

Personal data is stored only as long as necessary for the relevant purpose or as required by applicable retention obligations. In this static version, the form does not perform server-side storage, so no form database records are created by the website itself.

9. Your rights

Depending on applicable law, individuals may have rights to access, correction, deletion, restriction, portability and objection. Any consent granted may be withdrawn for the future where applicable.

10. Complaints

Individuals may contact the relevant privacy or data protection authority if they believe personal data has been processed unlawfully.

11. Security

The website should be served only through HTTPS. Forms that collect personal data should be protected against spam, abuse and unauthorised access before production use.

12. Updates

This Privacy Policy may be updated if technical functions, service providers or processing purposes change. Last updated: May 2026.